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Terms & Conditions

Gassingitup Ltd Registered in England and Wales Company Number: 16462883

Effective Date: June 2025

  1. Introduction

These Terms and Conditions govern all services and supply of goods provided by Gassingitup Ltd (“we”, “us”, or “our”). By engaging our services, you (“the client”) agree to be bound by these terms.

  1. Scope of Services

We provide installation, servicing, fault-finding/repairs, and annual safety inspections of domestic gas and oil-fired boilers, and unvented hot water storage systems. Work is performed by employees or directors of Gassingitup Ltd only.

  1. Formation of Contract

A contract is formed when you:

  • Accept a written or verbal quote or estimate;
  • Provide written or verbal instructions to proceed;
  • Sign a job sheet or service agreement;
  • Or allow us to begin work at your property.

If a tenant or third party requests service, they are deemed to be acting as an agent for the property owner/landlord. The person or party instructing the work is responsible for payment unless otherwise agreed in writing by Gassingitup Ltd.

  1. Pricing and Payment Terms
  • All call-out fees and job rates include the first hour of labour.
  • Additional labour (by the hour), parts, or materials will be charged separately.
  • Payment is due immediately upon completion unless agreed otherwise in writing.
  • We accept payment by bank transfer, card, or cash.
  • Late payments may incur interest at 8% per annum above the Bank of England base rate, plus reasonable debt recovery costs as permitted by the Late Payment of Commercial Debts (Interest) Act 1998.
  1. *Emergency Services
  • Emergency breakdowns requested outside normal office hours (18:00–07:00 Mon-Thurs and 16:00-07:00 Fri, all day weekends and public holidays) are subject to an additional call-out fee.
  • We aim to respond to emergency calls within 4 hours on a best-effort basis.
  1. Supply of Parts
  • We use and supply OEM (Original Equipment Manufacturer) spare parts only.
  • We do not accept or fit customer-supplied parts and will not provide any warranty or liability for such parts.
  • Fit-only services are not offered unless explicitly agreed in writing.
  • Ownership of any parts or equipment supplied remains with Gassingitup Ltd until full payment is received.
  1. Access and Preparation Requirements
  • Clients must provide clear, unobstructed access to the boiler, hot water system, and any ancillary components (e.g., tanks, pumps, stopcocks, valves, radiators).
  • Appliances to be serviced must be switched off for at least 4 hours prior to the scheduled work time to ensure safe handling.
  • Failure to comply with access or preparation requirements may result in delays and additional charges.
  1. Client Responsibilities

Clients are required to:

  • Ensure safe, timely access to the premises;
  • Prepare the workspace by removing obstructions and securing pets;
  • Provide accurate information relating to the service or repair;
  • Sign off relevant documentation upon completion (e.g., service sheets, safety records).
  1. Warranties and Guarantees
  • Workmanship is guaranteed for 12 months from the date of completion.
  • OEM parts are covered under the manufacturer’s warranty.
  • Guarantees do not apply to faults caused by third-party interference, misuse, or failure to follow maintenance guidance.
  1. Right to Refuse or Withdraw Services

We reserve the right to refuse or withdraw services if:

  • The site is unsafe or inaccessible;
  • The client is verbally and/or physically abusive or threatening;
  • Preconditions for service are not met in a timely manner;
  • Payment terms from prior work remain outstanding;
  • Or at our sole discretion, where it is reasonable to do so.
  1. Liability
  • We accept no liability for indirect, consequential, or economic losses, including (but not limited to) lost income, accommodation costs, or property damage not caused by proven negligence.
  • Our total liability is limited to the value of the service provided.
  1. Insurance

Gassingitup Ltd maintains appropriate public liability insurance and will continue to do so as a condition of service provision.

  1. Cancellation and Rescheduling
  • Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment.
  • Failure to provide sufficient notice may result in a missed appointment charge equal to the standard call-out fee.
  • If we need to reschedule due to unforeseen circumstances, we will provide as much notice as reasonably possible.
  1. Data Protection and Privacy

We only collect personal data necessary to perform our services and manage client relationships. Your data will be processed in accordance with the UK GDPR and Data Protection Act 2018.

  • We do not share your personal information with third parties except where required to perform the service or comply with legal obligations.
  • You may request access to or deletion of your personal data by contacting us directly.
  1. Governing Law

These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Information:

Gassingitup Ltd.
25-29 Sandy Way
Yeadon, Leeds LS19 7EW
Email: info@gassingitup.co.uk

Privacy Policies

  1. Introduction
    Gassingitup Ltd. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website www.gassingitup.co.uk(the “Site”). It also explains your rights under UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
  2. Data Controller
    Gassingitup Ltd.
    25-29 Sandy Way
    Yeadon, Leeds LS19 7EW
    Email: info@gassingitup.co.uk
  3. Personal Data We Collect
    We collect the following personal data when you use our Site or contact us:
  • Name
  • Physical Address
  • Email Address
  • Contact Number
  1. How We Use Your Personal Data and Lawful Basis
    We use your personal data for the following purposes:
  • To provide and manage customer support and services you request
  • To communicate with you about your inquiries and service delivery

Our lawful basis for processing your personal data is:

  • Performance of a contract with you
  • Legitimate interests, such as improving our services and managing communications
  1. Sharing Your Data
    We may share your personal data with:
  • Payment processors to handle any payments securely
  • Original Equipment Manufacturers (OEMs) for warranty purposes

We ensure that any third parties processing your data comply with applicable data protection laws and maintain appropriate safeguards.

  1. Cookies and Tracking Technologies
    We use cookies and similar technologies on our Site:
  • Essential cookies necessary for website functionality
  • Google Analytics cookies to analyze website usage and improve our services
  • Cookies to remember your preferences

We obtain your consent for non-essential cookies (such as Google Analytics) when you first visit our Site. You can manage or withdraw your cookie preferences at any time via your browser settings or our cookie consent tool. Please note that disabling some cookies may affect the functionality of our Site.

For detailed information, please see our [Cookie Policy] (link to be added if available).

  1. Data Retention
    We retain your personal data only for as long as necessary to provide our services or as required by law.
  2. International Data Transfers
    Your data may be stored and processed outside the UK, including on Google Cloud Storage servers. We have put in place appropriate safeguards, such as UK GDPR standard contractual clauses, to protect your personal data when transferred internationally.
  3. Data Security
    We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
  4. Automated Decision-Making and Profiling
    We do not use automated decision-making or profiling in the processing of your personal data.
  5. Your Rights
    You have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@gassingitup.co.uk. We aim to respond within one month of receiving your request. Some requests may be subject to exceptions or limitations as permitted by law.

  1. Complaints
    If you believe we have not handled your personal data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact the ICO at:
  • Website: https://ico.org.uk/concerns/
  • Phone: 0303 123 1113
  1. Children’s Privacy
    Our Site is not intended for children under 13, and we do not knowingly collect personal data from children under 13.
  2. Third-Party Links
    Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal data.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
  4. Contact Us
    If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
    info@gassingitup.co.uk

Cookie Policy

  1. Introduction
    This Cookie Policy explains what cookies are, how we use them on www.gassingitup.co.uk(the “Site”), and your choices regarding cookies.
  2. What Are Cookies?
    Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember information about your visit, such as your preferences or device information.
  3. Types of Cookies We Use
  • Essential Cookies: These cookies are necessary for the operation of our Site. They enable core functionality such as security, page navigation, and access to secure areas. Without these cookies, the Site may not function properly.
  • Analytics Cookies: We use Google Analytics to collect anonymous information about how visitors use our Site. This helps us understand website traffic and improve our services. Google Analytics cookies collect data such as pages visited, time spent, and referral sources, but do not identify individual users.
  • Preference Cookies: These cookies remember your preferences, such as language settings or cookie consent choices, so you don’t have to re-enter them each time you visit.
  1. Managing Cookies and Consent
    When you first visit our Site, you will be asked to consent to the use of non-essential cookies (like Google Analytics). You can manage your cookie preferences at any time by:
  • Using our cookie consent tool on the Site
  • Adjusting your browser settings to block or delete cookies (please note this may affect site functionality)
  1. Third-Party Cookies
    Some cookies are set by third parties, such as Google Analytics. These third parties may collect information about your use of the Site and other websites. We do not control these cookies or their use of your data.

For more information on Google Analytics cookies and their privacy practices, visit: https://policies.google.com/technologies/ads

  1. Changes to This Cookie Policy
    We may update this Cookie Policy occasionally to reflect changes in the cookies we use or changes in the law. Updates will be posted on this page.
  2. Contact Us
    If you have any questions about our use of cookies, please contact us at:
    info@gassingitup.co.uk

Cookie Policy

  1. Introduction
    This Cookie Policy explains what cookies are, how we use them on www.gassingitup.co.uk(the “Site”), and your choices regarding cookies.
  2. What Are Cookies?
    Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help the website remember information about your visit, such as your preferences or device information.
  3. Types of Cookies We Use
  • Essential Cookies: These cookies are necessary for the operation of our Site. They enable core functionality such as security, page navigation, and access to secure areas. Without these cookies, the Site may not function properly.
  • Analytics Cookies: We use Google Analytics to collect anonymous information about how visitors use our Site. This helps us understand website traffic and improve our services. Google Analytics cookies collect data such as pages visited, time spent, and referral sources, but do not identify individual users.
  • Preference Cookies: These cookies remember your preferences, such as language settings or cookie consent choices, so you don’t have to re-enter them each time you visit.
  1. Managing Cookies and Consent
    When you first visit our Site, you will be asked to consent to the use of non-essential cookies (like Google Analytics). You can manage your cookie preferences at any time by:
  • Using our cookie consent tool on the Site
  • Adjusting your browser settings to block or delete cookies (please note this may affect site functionality)
  1. Third-Party Cookies
    Some cookies are set by third parties, such as Google Analytics. These third parties may collect information about your use of the Site and other websites. We do not control these cookies or their use of your data.

For more information on Google Analytics cookies and their privacy practices, visit: https://policies.google.com/technologies/ads

  1. Changes to This Cookie Policy
    We may update this Cookie Policy occasionally to reflect changes in the cookies we use or changes in the law. Updates will be posted on this page.
  2. Contact Us
    If you have any questions about our use of cookies, please contact us at:
    info@gassingitup.co.uk